At Invatal, we are committed to delivering exceptional services and ensuring customer satisfaction. While we currently do not provide a return and refund policy, we are actively working towards introducing it in the near future. We want to be transparent about our current policies and procedures to set the right expectations for our valued customers.
- Service Acceptance and Advance Payment: Before initiating a project with Invatal, we require the acceptance of sample services and the payment of an advance amount. This ensures that both parties are aligned on the scope of work and expectations. Once the sample services are accepted and the advance payment is made, we will commence the project.
- Service Quality and Communication: Throughout the project, we maintain open lines of communication to ensure that your requirements are met. We value your feedback and strive to address any concerns promptly. Our team of experts will work diligently to deliver high-quality services and exceed your expectations.
- Future Introduction of Return and Refund Policy: We understand that circumstances may arise where a return or refund may be necessary. While we do not currently have a return and refund policy in place, we want to assure you that we are actively working towards introducing one. Our goal is to provide a fair and transparent policy that protects both our customers and our business.
- Modification and Cancellation: Should you need to modify or cancel your project after the sample services have been accepted and the advance payment has been made, we encourage you to reach out to our customer support team as soon as possible. We will assess the situation on a case-by-case basis and work towards finding a suitable solution.
- Legal Obligations: We adhere to all applicable laws and regulations governing service transactions. While our current policy does not include returns and refunds, we are committed to complying with any legal requirements and industry standards related to customer rights and satisfaction.
We apologize for any inconvenience this may cause and appreciate your understanding as we work towards implementing a return and refund policy. Our aim is to continually improve our services and provide a seamless experience for our valued customers.
If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are here to assist you and provide any necessary clarification.
Thank you for choosing Invatal for your service needs. We look forward to serving you with excellence and introducing our return and refund policy in the near future.
Last updated: 2023.06.28